Effective Date: January 1, 2025

By opting in to receive SMS messages from Healing Haven LLC DBA Healing Haven (“we,” “us,” “our”), you agree to these Terms and Conditions (“Terms”).

SMS Messaging Service

By providing your phone number, you consent to receive SMS text messages from Healing Haven for:

• Appointment reminders
• Marketing messages
• General two-way communication regarding your relationship with Healing Haven

Message and Data Rates may apply.

Message Frequency

You may receive more than one message from us unless you opt out. While message frequency varies, you will likely receive messages related to your account as requested, or up to 4 messages per month.

Healing Haven LLC DBA Healing Haven reserves the right to modify message frequency at any time. Healing Haven and mobile carriers are not responsible for delays or undelivered messages.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which can be found on our website.

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send.

After opting out, you will receive one final confirmation message confirming your request has been processed.

Help/Customer Support

• Text HELP for assistance.
• You may also contact us directly at the number listed on our website.

Liability

We are not responsible for charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.

Special Terms for Certain Businesses

Certain businesses, such as healthcare providers, may include additional terms, including:

• The risks of sending and receiving health information subject to HIPAA via text message.
• Rules about sending text messages to the provider’s office.
• What to do in case of a medical emergency.